How you react to things

Its not what happens, its how you react to things.

It's all about the response. In sales, service and just like in life, your reaction can make or break a deal. You can't control everything that happens, but you can control how you handle it. That's where the magic happens. Speaking of magic, have you ever wondered how to turn a "no" into a "yes" ? Or how to build a relationship that lasts longer than the warranty on your product? Stay tuned for the next post!!! Oh boy it's going to be great!