The best way to be thankful for the opportunities of life. It's all about cultivating an attitude of gratitude and awareness. First, acknowledge the gifts and opportunities that life has presented to you. Ask yourself, "How grateful am I, really?" and make sure you're genuinely appreciating these gifts. It's essential to look around and see the bright side of things, even in the smallest details of your day. Next, actively express your gratitude. Whether it's thanking your cu

Who is my real boss? When it comes to identifying your real boss, let me give it to you straight: your customer is your real boss! In the world of sales, service and business, the customer holds the power. Why? Because they are the ones who decide whether to buy from you, to return for more, or to recommend you to others. Think about it this way: every interaction you have with a customer is a chance to either get fired or get rehired. If you’re not meeting their needs, the

How to keep consistency? Maintaining consistency in your work or personal habits is like building a bridge to success, one brick at a time. Here's my take on how to keep that consistency rolling: Visual Commitment : Start by making a visual commitment to your goals. Write down what you need to do and place it where you can see it every day. This keeps your tasks top of mind and top priority, making it easier to stay on track. Personal Organization : A bit of organization goes

Mastery lives in repetition. Mastery truly does live in repetition, and that's not just a catchy phrase—it's a fundamental truth in both learning and life. When you hear a song you like for the first time, you might tap your foot along, right? But after hearing it five times, you can sing along, and by the tenth time, you've practically mastered it. This same principle applies to any skill or knowledge you want to acquire. In sales and service, repetition is your best friend.

Who Is My Real Boss? Your real boss isn’t the GM. It’s not the company owner. Your real  boss is the customer — because they decide whether you get paid, whether your time is valuable, and whether you stay in the game. Every conversation is a choice: You’re either earning the business  or losing it. But here’s the truth that matters most: You choose how you show up. You choose the attitude you bring. You choose whether to provide VALUE or just take up space. So yes — the cust

What is the best way to fill your need to feed off of excellence. Feeding off excellence is about immersing yourself in the mindset and habits that drive success. Here’s how you can do it: Start Your Day Right : Wake up early! The early bird doesn’t just get the worm; it makes money while others sleep. Begin each morning with a positive attitude and a mindset geared towards success. Grab an attitude book and dive into the wisdom of past masters like Napoleon Hill or Dale Carn

Creating value for your employer is all about going beyond the expected and delivering more than what you're paid for. It's about service from the heart, not just the head, and being the person who embodies the values of service and excellence. You need to ask yourself if you're providing wisdom and value without expecting anything in return. Are you worth the rate you're earning, or are you delivering service beyond that rate? The key is to render more service than expected.

The power of daily habits The power of daily habits is truly transformative! When you commit to daily actions, you set the stage for long-term success and fulfillment. It's not just about what you think; it's about what you do consistently. Daily habits create a rhythm in your life, a foundation that supports your goals and dreams . Think of it like this: each small action you take is like a building block. Over time, these blocks form a sturdy structure that can withstand ch

Staying positive is a journey, not a destination, and it’s about consistently making choices that uplift your spirit and energy. Here’s how I do it: Smile Before Speaking : I always smile before answering the phone or greeting someone. It sets a positive tone and is often contagious . Continuous Learning : Every day, I strive to learn something new or meet someone interesting. This fuels my energy and keeps me excited about the future . Embrace Change : I adapt quickly to cha

A lion doesn’t complain that he hasn’t caught his prey — he keeps on hunting. That’s the mindset of a true professional in RV sales and service . You don’t dwell on the one that got away or waste time blaming the market, the weather, or the customer. You stay hungry. You stay in motion. Every “no” sharpens your instincts, every setback builds your resilience. Success isn’t about luck — it’s about persistence. The lion or bear that keeps hunting eventually eats. The salesperso